SocialCarePerformance.co.uk (and .com) Terms and Conditions of Use

1. We (Fresh Voice Talking Ltd or ‘Fresh Voice’) provide the socialcareperformance.co.uk (and .com) website. We are a limited company registered in England and Wales (registration number 4840517). Our registered office is at Camburgh House, 27 New Dover Rd, Canterbury, Kent, CT1 3DN, United Kingdom.

2. We legally own the intellectual property used in and for this website, including:
i. the performance frameworks directories and database
ii. the web addresses, design, text, and graphics other than those which we use under licence
iii. all software used in relation to the website, other than that which we use under licence

3. Socialcareperformance.co.uk (and .com) has information supplied by other organisations including:
i. performance data input by Councils & other organisations
ii. supporting documents uploaded by Councils & other organisations

4. For the purpose of these Conditions of Use, the term 'website' refers to Socialcareperformance.co.uk (and .com) , the databases on Socialcareperformance.co.uk (and .com) and any other website we may own or run from time to time that links through to these Conditions of Use.

5. If you log on to or use any part of the website you agree to these conditions. If you do not want to agree to these conditions, do not log on to or use this website.

6. We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website you agree to all the changes we make to these conditions.

7. Socialcareperformance.co.uk (and .com) allows registered users to access simple performance, and self evaluation frameworks. You cannot use the website:
for any unlawful purpose;
i. to harm, threaten, abuse or harass another person, or in a way that invades someone's privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to Fresh Voice Talking Ltd.
ii. to create, check, confirm, update or amend your own or someone else's databases, records, directories, customer lists, mailing lists;
iii. to provide a commercial information service;
iv. as a source of material or contact data for any kind of marketing activity;
v. to tamper with, update, change, or copy any part of the website;
vi. in a way that imposes an unreasonable burden on our technical systems as determined by us.

8. We may limit your access to some parts of the website depending on whether you have an administration account with us. It is your responsibility to keep your log in details, and password secure, and to ensure that only those people within your organisation who are authorised to provide and/or update information about your organisation and your services have access to these areas of the site.

9. We process information about you in line with our Privacy Policy. By using the website, you agree to the way in which we process your personal information.

10. By inputting, or uploading text, images, or documents (‘material’) to Socialcareperformance.co.uk (and .com) either by emailing us, or by posting directly to the website you confirm that any text, images, or graphics comply with these Conditions of Use and specifically that:
i. you own the rights to the material and that you are authorised to provide it to the website;
ii. your material is not defamatory (that is, it does not damage someone's good reputation), does not contain any material which is harassing, threatening, obscene, offensive, hateful, abusive or inflammatory;
iii. your material does not take away or affect any other person's privacy rights, contract rights or any other rights, and does not otherwise break any laws of England and Wales;
iv. your material does not promote any illegal activity
v. that you have the right to give us permission to use the information on the website and that such use will not infringe the copyright, database right, trade mark, privacy or other rights of a third party;
vi. your material is not in any way liable to mislead others or otherwise be detrimental to or inconsistent with our good name or reputation;
vii. your material does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of the website, including the generation of any form of mass-mailing or spam.

11. We have the right to:
i. reject or refuse to host any material you have input or uploaded
ii. remove any material from the website, if the material goes against any of these conditions; or
iii. restrict, suspend or stop your access to all or any part of the website at any time.

12. If you do not want to grant us the permissions to deal with material as set out in these Conditions of Use then please do not input or upload any material to Socialcareperformance.co.uk (and .com).

13. Fresh Voice operates a notice and take down procedure regarding material posted on the website. If you believe that any area of the site contains information which is in breach of these Conditions of Use then please notify us immediately. We will then review the material and, where we deem it appropriate, remove the material from the website.

14. You use the website at your own risk. In particular we ask you to note:
the website may contains hyperlinks added by Council users, and other organisations to websites run by companies other than Fresh Voice Talking Ltd. We do not control, and are not responsible for, any other websites made available from or through the website. We do not give any guarantees about their content or how they work. You access and use these sites at your own risk and will need to comply with any conditions of use that apply to those sites. We do not approve or sponsor any products, services or content you access through the Socialcareperformance.co.uk (and .com) website.

15. Under no circumstances will Fresh Voice be liable for business or personal loss incurred as a consequence of using the site as a result of:
i. using or relying on the website;
ii. not being able to use the website;
iii.. any mistake, fault, failure to do something, missing information, or virus on the website
iv. interruptions to communication and networks
v. theft, destruction of information or someone getting access to our records, programs or services without our permission;
vi. goods, products, services or information received through or advertised on the website or any links provided by the website; or
vii. any information, data, message or other material which you e-mail, post, upload, reproduce, send, or otherwise distribute or receive using the website.

16. We will endeavor to keep the website up and running efficiently. However, we can give no service guarantees about access to the site, or its content. If you find you are having difficulty accessing the site or information on it let us know and we will work to resolve the problem.

17. The laws of England and Wales apply to use of the website and to these Terms and Conditions of use. By using the website you agree that the laws of England and Wales will apply to everything relating to your use of the website.